You just need to provide your clients with an eLinkMe that has already been setup with a remote access calling profile to your account. If your client already has an eLinkMe, you can ask them to set up a calling profile, then you are able to use the remote access service with your clients. All you need to do is register an account with eLinkMe Server and download the remote agent application. You can then connect to eLinkMe users remotely.